Privacy Policy

1. Introduction

Synco Workplace Consultancy Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of personal information:

• Name and contact details (email address, phone number, postal address)
• Business information (company name, job title, industry)
• Communication preferences
• Website usage data (IP address, browser type, pages visited)
• Information you provide in enquiry forms or correspondence

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your enquiries and provide our consultancy services
• To communicate with you about projects and services
• To improve our website and service offerings
• To comply with legal obligations
• To send marketing communications (with your consent)

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Consent: When you have given clear consent for us to process your personal data
• Contract: When processing is necessary for a contract with you
• Legal obligation: When we must process your data to comply with the law
• Legitimate interests: When processing is in our legitimate business interests

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with trusted third parties including:

• Service providers who assist in operating our business
• Furniture suppliers when fulfilling project requirements
• Professional advisers (lawyers, accountants)
• Regulatory authorities when required by law

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Under UK GDPR, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making and profiling

To exercise any of these rights, please contact us at info@syncoworkplace.com

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Typically, we retain client data for 7 years after the completion of a project.

9. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).